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Current Openings in the emt Family 

Job Profile and Responsibilities:

  • Builds market position by locating, developing, defining, negotiating, and closing business relationships.
  • Identifies customer needs by researching industry and related contacts. Participates in industry events, publications, and announcements; tracking individual contributors and their accomplishments.
  • Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
  • Trains and develops partner relationships and analyzes partner and market needs
  • Develops partner management and partner growth plan to be implemented with continuous follow ups
  • Screens potential business deals by analyzing customer needs, product downloads, market trends and strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities;
  • Develops negotiating strategies and positions by studying integration of product with company strategies and operations; examining risks and potentials; estimating customer’s needs and goals.
  • Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
  • Protects organization’s value by keeping information confidential.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

 

Skills Desired:

  • Knowledge of networking, security products, data security and network monitoring
  • Experience selling enterprise solutions to partners and end clients.
  • Knowledge of channel sales highly preferred
  • Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Territory Management, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism
  • Arabic Speaker Highly Preferred
  • Travel around GCC countries is REQUIRED

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Responsibilities

  • Full-Time
  •  Fluency in English and Arabic is required.
  •  Daily calls to customers and partners to present products and services
  • Creation of drafts and proposals for customers
  • Report generation on a daily basis

Qualifications

  • Ability to communicate efficiently
  • Ability to listen to a customer’s problem and propose a solution.
  • Good Communication Skills
  • Ability to follow up with a customer’s needs
  • Experience with NetSuite ERP preferred
  • Intermediate computer navigation skills

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Responsibilities

  • Take ownership of customer issues reported and see problems through to resolution
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Provide prompt and accurate feedback to customers
  • Ensure proper recording and closure of all issues
  • Prepare accurate and timely reports
  • Document knowledge in the form of knowledge base tech notes and articles

Requirements

  • BS degree in Information Technology, Computer Science or equivalent
  • Proven working experience in enterprise technical support
  • Basic knowledge of Unix/Linux systems, utilities and scripting is a plus
  • Good knowladge in IT Security
  • Strong problem-solving skills
  • Excellent client-facing skills
  • Excellent written and verbal communication skills in English

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