UPCOMING FRESHSERVICE INTEGRATION AND MORE IN V16.12.00

UPCOMING FRESHSERVICE INTEGRATION AND MORE IN V16.12.00

Upcoming Freshservice Integration Our Freshservice integration is currently working its way through approval on the Freshservice app store, but will allow users to directly integrate their Device42 and Freshservice applications to synchronize Device42 assets and...
NEW DEVICE IGNORE RULES FEATURE AND DISCOVERY ENHANCEMENTS IN V16.11.00

NEW DEVICE IGNORE RULES FEATURE AND DISCOVERY ENHANCEMENTS IN V16.11.00

What to expect in v16.11.00: A new Device Ignore Rules feature to ignore specified infrastructure during discoveryMore Detailed VM Name CaptureDatabase Recovery Model DiscoverySNMP Discovery Updates While it’s generally a bad thing to ignore anyone or anything, in the...
4 HORRIBLE MISTAKES YOU’RE MAKING WITH IT ASSET MANAGEMENT

4 HORRIBLE MISTAKES YOU’RE MAKING WITH IT ASSET MANAGEMENT

A good IT asset manager is great at demonstrating the value the IT department provides to the organization as a whole. Effective IT asset management (ITAM) enables the IT department to make smarter decisions by optimizing equipment and creating positive forward...
THREE COMMON REASONS WHY YOUR CMDB ISN’T WORKING (AND HOW TO FIX IT)

THREE COMMON REASONS WHY YOUR CMDB ISN’T WORKING (AND HOW TO FIX IT)

If you’re experiencing difficulties like your auto-discovery being unable to find resources that you know are there, or being unable to register new CIs, you might be tearing out your hair. Based on our experience with other CMDB customers, here are three of...
10 CMDB TOOLS YOU NEED TO CONSIDER IN 2020

10 CMDB TOOLS YOU NEED TO CONSIDER IN 2020

If you’re striving to adhere to the ITIL framework, you know that configuration management is a key component of success. It’s the heart of ITIL best practices, which is why Configuration Management Database (CMDB) tools are so important for your organization. A CMDB...
10 REASONS YOU SHOULD INVEST IN APPLICATION DEPENDENCY MAPPING

10 REASONS YOU SHOULD INVEST IN APPLICATION DEPENDENCY MAPPING

As businesses increasingly invest in technology and undertake digital transformation initiatives, the complexity and growth of the IT environment have exploded. Traditional methods for managing and keeping inventory of infrastructure are now out of date....